Contact person: Marie Cheong
Email address: firstname.lastname@example.org
Contact number: +6586064018
Asia and ANZ
The Digital Insurer Startup InsurTech Award
Lucep’s lead capture and distribution platform is the bridge that connects a customer’s digital engagement to personal interaction with an agent. Our technology has the power to supercharge an insurer's agent base and transform customer experience.
Our omni-channel engagement system captures leads from digital channels - such as website chatbots, social media, online forms - and directs them to the best agents available to instantly respond. With the ability to fully integrate with insurers’ customer intelligence and CRM systems, Lucep’s platform empowers agents to have high-quality conversations for an accelerated, seamless and personal customer experience. The platform analytics links insurer’s marketing dollars directly to sales, enabling marketing teams to optimize the effectiveness of digital marketing channels and grow digital sales. Our technology also incentivizes agent loyalty as more leads are pushed directly to the agent base via new digital channels.
With a track record of successful deployments in the financial services and automotive sectors, Lucep has recently developed a dedicated use case for the insurance sector. Our latest offering has already gained significant traction, including being selected as one of the eight finalist in Metlife’s collab 3.0 EMEA challenge.
We are excited to be a part of Global Livefest 2018 and the global exchange of ideas on digital transformation in insurance. We are passionate about driving customer experience innovation and look forward to showcasing our technology and discussing our ideas and experience with insurers, partners and other start-ups. Lucep is based in both India and Singapore and the Global Livefest 2018 virtual format enables our entire team to attend and celebrate our hard work together.
On behalf of the entire Lucep team, thank you for your time and consideration!